Privacy Policy

We ask for personal information in the booking request section. This information is necessary to ensure that we are able to make and confirm your booking. This information will not be used for any other purpose and will not be shared with any other outside parties, except for necessary information given to the parties involved in your booking (hotels etc.). The personal information will not be sold or shared, and your e-mail address will not be forwarded to outside parties. We may collect and use your information for administrative purposes, such as improving our service, business management and operation, research and analysis, marketing, monitoring, measuring and assessing customer purchasing preferences and trends and dispute resolution

If our contact and dealings with you are via our website, we may use ‘cookies’. Cookies allow us to identify your computer but not you personally. You can set your web browser to refuse cookies. However, you may not be able to enjoy all the applications or book via our website if you do so.

This contract is governed by Norwegian law, by agreeing to our terms and conditions the customer agrees that any dispute or claim shall be tried under Norwegian law.

If, by any means, an incident occurs during your holiday or you feel there is a reason to file a complaint, you must inform the host/guide or our Customer Service on tel. +4755325500 as soon as possible to enable us to rectify any problem. Norway Insight will always attempt to resolve any dispute or complaint on the spot. If a complaint arises after a trip has been finished, Norway Insight must receive the complaint in written form no later than two weeks after the trip is done.

By paying the deposit/final amount the customer has accepted the general terms and conditions listed in this document, as a part of the agreement between Norway Insight and the customer.

Registered company: Foretaksregisteret vat no 987840463

Registered incoming tour operator; member of the Reisegarantifondet (Tour Guarantee Fund tel.: +47 51859940)

Member of the Bergen Tourist Board

Member of NHO, one of the main Business Federations in Norway

Our Location; Bontelabo 2, 5003 Bergen, Norway

As our office are located in Bergen/Norway, we are always here to assist you during your Norway trip